311 City Service Requests in 2026

Data provided here are from the DC's 311 service request center. They represent all service requests such as abandoned automobiles, parking meter repair and bulk trash pickup. Requests are received by the Office of Unified Communications (OUC) through the Mayor's Call Center (311), citizens web intake at https://311.dc.gov, electronic and US mail service or via other methods of communication. The Office of Unified Communications (OUC) oversees the designated call center for all 311 calls and for all District 911 calls. Please also visit the DC 311 Service Request Map which allows the public to see service requests in the last 30 days. Users can view requests by Ward within charts. Just set the area filter to select service requests. Click on a service request to view details.

Data provided here are from the DC's 311 service request center. They represent all service requests for residential snow removal. Requests are received by the Office of Unified Communications (OUC) through the Mayor's Call Center (311), citizens web intake at 311.dc.gov, electronic and US mail service or via other methods of communication. The Office of Unified Communications (OUC) oversees the designated call center for all 311 calls and for all District 911 calls. Please also visit the DC 311 Service Request Map which allows the public to see service requests in the last 30 days. Users can view requests by Ward within charts. Just set the area filter to select service requests. Click on a service request to view details.

All 311 Requests from year 2009. This is historical data and will not be updated.

Point locations of public service requests, each recording a status, the responsible sub-department, the service item type, and request details. Published by RDCO_GIS for Canada.

The dataset was created to show individual 311 incoming calls and the general reason for the call as identified by the municipal department or program the call was directed to. Metadata Note: There is currently an issue with the timestamp for this datasets where the time is offset by 3-4 hours (depending on daylight savings). The issue has been logged with ESRI and we hope it will be resolved as soon as possible.

The dataset contains a subset of locations and attributes of incidents reported in the ASAP (Analytical Services Application) crime report database by the District of Columbia Metropolitan Police Department (MPD). Visit crimecards.dc.gov for more information. This data is shared via an automated process where addresses are geocoded to the District's Master Address Repository and assigned to the appropriate street block. Block locations for some crime points could not be automatically assigned resulting in 0,0 for x,y coordinates. These can be interactively assigned using the MAR Geocoder. On February 1 2020, the methodology of geography assignments of crime data was modified to increase accuracy. From January 1 2020 going forward, all crime data will have Ward, ANC, SMD, BID, Neighborhood Cluster, Voting Precinct, Block Group and Census Tract values calculated prior to, rather than after, anonymization to the block level. This change impacts approximately one percent of Ward assignments.