311 Call Details
CanadaAbout this dataset
Columns (8)
Sample rows
| CALL_ID | OUTCOME | OBJECT_ID | QUEUE_NAME | WRAPUP_NAME | ARRIVAL_DATETIME | DURATION_IN_SECONDS | TALK_TIME_IN_SECONDS |
|---|---|---|---|---|---|---|---|
| 0x2EE8E3456B50046E | Handled | 1 | Road Operations | 2- PW - Parking Tickets | 1693555346000 | 205 | 123 |
| 0x2EE6121599E10060 | Handled | 2 | All Other | SW - Collection Day Info | 1693555494000 | 199 | 132 |
| 0x2EECF4CE081704BE | Handled (With Agent Refusals) | 3 | 6-Tax | 1693306141000 | 249675 | 213783 | |
| 0x2EE8C4F121390072 | Handled | 4 | Property Tax | 6-Tax | 1693213554000 | 181 | 110 |
| 0x2EE8C4F121210072 | Handled | 5 | All Other | P&D - Animal Enforcement | 1693212977000 | 824 | 753 |
| 0x2EE6378144470469 | Handled | 6 | Transit | 1- Transit - Route & Time Inq | 1693212522000 | 1263 | 1182 |
| 0x2EE8E3451E2E046E | Handled | 7 | All Other | 3- Gen HRM Info | 1693213666000 | 244 | 91 |
| 0x2EE6100949B5005B | Handled | 8 | Property Tax | 6-Tax | 1693213738000 | 252 | 177 |
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Data provided here are from the DC's 311 service request center. They represent all service requests such as abandoned automobiles, parking meter repair and bulk trash pickup. Requests are received by the Office of Unified Communications (OUC) through the Mayor's Call Center (311), citizens web intake at https://311.dc.gov, electronic and US mail service or via other methods of communication. The Office of Unified Communications (OUC) oversees the designated call center for all 311 calls and for all District 911 calls. Please also visit the DC 311 Service Request Map which allows the public to see service requests in the last 30 days. Users can view requests by Ward within charts. Just set the area filter to select service requests. Click on a service request to view details.
Data provided here are from the DC's 311 service request center. They represent all service requests for residential snow removal. Requests are received by the Office of Unified Communications (OUC) through the Mayor's Call Center (311), citizens web intake at 311.dc.gov, electronic and US mail service or via other methods of communication. The Office of Unified Communications (OUC) oversees the designated call center for all 311 calls and for all District 911 calls. Please also visit the DC 311 Service Request Map which allows the public to see service requests in the last 30 days. Users can view requests by Ward within charts. Just set the area filter to select service requests. Click on a service request to view details.
Data provided here are from the DC's 311 service request center. They represent all service requests such as abandoned automobiles, parking meter repair and bulk trash pickup. Requests are received by the Office of Unified Communications (OUC) through the Mayor's Call Center (311), citizens web intake at 311.dc.gov, electronic and US mail service or via other methods of communication. The Office of Unified Communications (OUC) oversees the designated call center for all 311 calls and for all District 911 calls. Please also visit the DC 311 Service Request Map which allows the public to see service requests in the last 30 days. Users can view requests by Ward within charts. Just set the area filter to select service requests. Click on a service request to view details.
All 311 Requests from year 2009. This is historical data and will not be updated.
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