B-READY: Pillar 3: Operational Efficiency

B-READY assesses the economy’s business environment by focusing on the regulatory framework and the provision of related public services for firms and markets, as well as the operational efficiency with which they are combined in practice. B-READY’s three pillars—the Regulatory Framework, Public Services, and Operational Efficiency. The Regulatory Framework comprises the rules and regulations that firms must follow as they open, operate, and close a business.

B-READY assesses the economy’s business environment by focusing on the regulatory framework and the provision of related public services for firms and markets, as well as the operational efficiency with which they are combined in practice. B-READY’s three pillars—the Regulatory Framework, Public Services, and Operational Efficiency. Public Services refers to both the facilities that governments provide directly or through private firms to support compliance with regulations and the critical institutions and infrastructure that enable business activities. Public services considered by B-READY are limited to the scope of the business environment areas related to the life cycle of the firm.

B-READY focuses on ten topics that are organized following the life cycle of the firm and its participation in the market while opening, operating (or expanding), and closing (or reorganizing) a business. The Market Competition topic measures good practices related to the enforcement of competition policy, intellectual property rights and innovation policy, and regulations that focus on improving competition and innovation in markets where the government is a purchaser of services or goods, across the three different pillars. The third pillar measures the operational efficiency in the implementation of key services promoting market competition (reflecting both the ease of compliance with the regulatory framework and the effective provision of public services directly relevant to firms that contribute in practice to the promotion of market competition).

B-READY focuses on ten topics that are organized following the life cycle of the firm and its participation in the market while opening, operating (or expanding), and closing (or reorganizing) a business. The Labor topic measures good practices in employment regulations and public services from the perspective of both enterprises and employees across three different dimensions, or pillars. The third pillar measures the operational efficiency of labor regulations and public services in practice, assessing employment restrictions and cost, as well as public services.

B-READY focuses on ten topics that are organized following the life cycle of the firm and its participation in the market while opening, operating (or expanding), and closing (or reorganizing) a business. The Utility Services topic measures the effectiveness of regulatory frameworks, and the quality of governance and transparency of service delivery mechanisms, as well as the operational efficiency of providing electricity, water, and internet services. The third pillar measures the time required to obtain electricity, water, and internet connections, as well as the reliability of utility service supply.

B-READY focuses on ten topics that are organized following the life cycle of the firm and its participation in the market while opening, operating (or expanding), and closing (or reorganizing) a business. The Taxation topic measures the quality of regulation, administration, and practical implementation of tax systems across the three different dimensions, or pillars. The third pillar evaluates the practical effectiveness of the implemented tax regulations and public services.