Profile and security

#Open your profile

Click your initials at the top right and choose View Profile or Edit Profile — both open the same page. It shows your name, position and organisation, when you became a member, and your My Projects. If you have saved datasets they are listed too. The Account Details panel on the right shows your email, organisation, position, role and any groups you belong to.

#Edit your details

In the Edit Profile card you can change your First name, Last name and Email. Choose Save Changes. Your organisation, position and avatar can't be edited here.

#Change your password

In the Change Password card, enter your Current password, then your New password (at least 8 characters) and Confirm new password, and choose Change Password. Use a password you don't use anywhere else.

#Forgot your password?

You can reset it without signing in:

1. On the sign-in page choose Forgot password?.
2. Enter your email address. If it matches an account we send you a reset link, which expires after 30 minutes.
3. Open the link, enter and confirm a new password, and choose Reset Password.

See Create an account and sign in for the sign-in steps.

#Sign out

Choose Sign Out in the profile menu, or on your profile page. You stay signed in on a browser for up to 30 days unless you sign out. On a shared computer, sign out when you finish.

#Keeping your account safe

• Never share your password. Data collectors in the field should use app users, not your login — see Collect data in the field.
• If you think someone else has your password, change it straight away and tell the platform team using Contact Admin in the sidebar.